These terms and conditions (the Terms) govern the users (you or your) use of this website (the Website) and your relationship with this Website (we, our or us). Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website.

Whilst we endeavour to ensure that all information included on the Website is correct, we will not be held responsible for any errors or omissions. If we are informed of any inaccuracies in the material on the Website, we will correct this as soon as we reasonably can. Prices, descriptions, specifications and product availablity may change at any time without further notification. ALL our products may contain traces of nuts!

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Please refer to our Privacy Policy for more information.

All trademarks and copyrights are the sole property of their respective owners and photographs courtesy of their respective authors. We hold full re-sale rights for all products listed on this website.

This Website grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. Any unauthorized use terminates the permission or license granted by this Website. You are granted a limited, revocable, and non exclusive right to create a hyperlink to the home page of this Website so long as the link does not portray this Website, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark as part of the link without express written permission.

You agree to fully indemnify, defend and hold us, and our employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.

If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.

Small and medium local orders generally need to be ordered 24 hours in advance but we might be able to accept your order with less notice depending on size of the order and location. Please call us if in doubt before placing your order.

Loss or breakage of returnable items will be charged at the cost price of the item.

Non disposable items, including platters, dishes, bowls, crockery, cutlery, linen etc., must be available for collection, free from food debris, the day following delivery.

A 25% deposit is required on all orders at the time of order placement and the balance is required before or on delivery unless credit terms have been agreed in writing.

All items are subject to availability and seasonal changes. Menus may change accordingly from those published.

Advance notice of any parking, unloading or security difficulties shall be made at the time of ordering.

Delivery charges (if any) will be incurred in accordance with the current rates dependant on size of order and distance travelled.

The security of our staff is paramount so any staff required after 11pm will require a taxi home to be paid by the client.

According to our suppliers and to the best of our knowledge we do not use any foods that are genetically modified. Some of our ingredients may contain nuts or nut derivatives. Special dietary requirements must be specified at the time of ordering.

For compliance under current legislation, all food delivered by NORDIC CATERING must be consumed within 4 hours of delivery, and any waste disposed of immediately.

Cancellations of less than 24 hours will incur a charge of 100% of order value.

Cancellations between 24 hours and 1 week will incur a charge that matches the 25% deposit. (Excludes The Viking Feast)

Cancellations made more than 1 week before event day will get a full refund. (Excludes The Viking Feast)

The Viking Feast: 50% deposit is required at the time of ordering with no refunds on cancellation. (This is because all the food in The Viking Feast is specially ordered from Iceland).

Staff can be provided at the rate of: £15 per hour with a minimum of 3 hours.

This Website reserves the right to change these Terms and Conditions without prior notice at any time.